Essence Swiss Alps

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Frequently asked questions

Frequently asked questions

Summer Winter

Answers to the most common questions about rooms, the restaurant, village services, families, getting here and booking. Can’t find what you are looking for? Write to Essy on WhatsApp or use the Request availability form.

Stay

What kind of hotel is Hotel Ravizza?

Hotel Ravizza ★★★★ is in San Bernardino: 200 years of history for an icon of San Bernardino that comes back to life with a restaurant and a wellness area. It is part of the San Bernardino Swiss Alps complex.

Restaurant

What does the hotel offer for food and drink?

Hotel Ravizza has a restaurant, a bar and lounge and a terrace. For information write to Essy on WhatsApp.

Services and wellness

Is there a wellness area?

Yes, Hotel Ravizza has a wellness area. For information write to Essy on WhatsApp.

How do skiing, ski school and rental work?

The Confin and Pian Cales lifts offer 11 lifts and 40 km of slopes for different levels, with a beginners’ area right in the village. Fullski ski school: lessons for children, teenagers and adults, from first steps on the snow to improving technique. Rent & Shop: skis, snowboards, cross-country equipment and snowshoes, with rental that can be booked online. Lockers: a heated storage room for skis and boots at the valley station of the gondola, bookable online. These are services of San Bernardino Swiss Alps and its partners.

What can I do in summer and in winter?

In summer: trails through pine forests and lakes and the bike routes of the Pass. In winter: the Confin and Pian Cales slopes, over 28 km of cross-country skiing, and for those who do not ski, sledging, ice skating and snowshoe walks.

Is there a shuttle bus? Can I charge an electric car?

Yes to both. A free shuttle bus connects the main areas of the village, so you do not need to use the car. Charging stations for electric cars are at Hotel Brocco & Posta and at the valley station of the Fracch-Confin gondola.

Are there discounts for thermal baths? And hairdresser or massages?

Guests of San Bernardino Swiss Alps accommodations get 20% off admission to the Mineralbad Andeer and the Splash&SPA Tamaro. In the centre of the village there are a hairdresser, a beauty centre and massages (Beauty & Wellness).

Families and SanBe Kids

What is SanBe Kids?

SanBe Kids is the area of San Bernardino Swiss Alps dedicated to children aged 5 to 12, in the centre of the village: games and group activities, with qualified animators. It is organised by San Bernardino Swiss Alps in collaboration with FULLSKI and the Moesano Regional Tourist Board.

What activities and prices does SanBe Kids Multisport have in winter?

SanBe Kids Multisport Winter Edition is a programme for children and teenagers aged 5 to 14: every afternoon, games in the snow, building, exploring, ice skating, cross-country skiing and team challenges, from 15:00 to 18:00, with a snack break. It runs from 26 December to 5 January and from 8 to 12 February. It costs CHF 20 for one day or CHF 80 for 5 consecutive days (CHF 16 per day). Registration includes the activity, the snack, access to the cross-country trail and bob rental; equipment needed for a specific activity is not included. In bad weather the activities take place indoors, in the SanBe Kids room. Full programme on sanbernardino-swissalps.com.

Getting here

Where is Hotel Ravizza?

In San Bernardino, a mountain village easily reached from both north and south. Approximate driving times: Bellinzona 30 minutes, Lugano 45 minutes, Milan 1 hour 30, Zurich 2 hours.

How do I get here by car? Is the pass closed in winter?

San Bernardino lies along the A13 motorway, which links Bellinzona and Chur; the San Bernardino exit leads directly to the village. In winter the San Bernardino Pass is closed to traffic, but the link between Ticino and Graubünden remains possible through the San Bernardino motorway tunnel on the A13. Before leaving, check road conditions and any traffic restrictions.

How do I get here by train or bus?

Take the train to Bellinzona or Chur station, then the last stretch by PostBus line 171, which links Bellinzona with San Bernardino with stops in the village. Check the current timetables to verify connections.

Where can I park in San Bernardino?

There is the public car park along the river Moesa and the one at the Hostel, both useful for reaching the village. In winter there is also the car park at the departure station of the Confin lifts, convenient for those who come to ski.

Bookings

How can I request availability?

Use the Request availability form on the Info page: give dates and number of guests and we reply with availability and a quote.

How do I contact the hotel? Does Essy take bookings?

For information you can call or write to Essy on WhatsApp, or write to booking@essencehotels.it. Essy gives information but does not take bookings: to request a stay use the Request availability form. Other details are on the Info and contact page.

Where can I stay in San Bernardino in the meantime?

In the meantime we welcome you at Hotel Brocco & Posta and Lodge Brocco & Posta: brocco-posta.com.

Book your stay

Request availability